Terms of Use · Tempo Reader for Android

Who sells Tempo

Cianflone Technologies Inc. sells Tempo Reader and Tempo Pro on Google Play, under the developer name CIAV. Tempo is made by CIAV Group of Companies.

Company address: Cianflone Technologies Inc., 5-823 Corydon Ave, Winnipeg, MB, R3M 0W6.

These terms are for Android only. On iPhone and iPad, Tempo Reader is sold on the App Store under different terms.

What's free and what isn't

Importing documents, your library and your settings are free. Opening a document to read it, in any mode, needs Tempo Pro.

Tempo Pro

• Tempo Pro is a subscription sold through Google Play. It costs CA$3.99 a month or CA$24.99 a year.
• Those are the Canadian prices. Elsewhere, Google Play sets the price in your own currency and shows it before you buy.
• There is no free trial. You pay from the first day.
• Google takes the payment. Tempo never sees your card or your Google account.
• Google Play's own terms also apply to your purchase.
• We can change the price. If we do, Google Play tells you, and its rules for existing subscribers apply.

Renewal

Tempo Pro renews by itself at the end of each month or year until you cancel. Google Play charges you for each new period.

To avoid the next charge, cancel at least a day before it renews.

Cancelling

• Cancel any time in Google Play: tap your profile picture, then Payments & subscriptions, then Subscriptions. You can switch between monthly and yearly in the same place.
• Reading stays open until the end of the period you've paid for.
• Deleting the app does not cancel the subscription.

Open your subscriptions in Google Play

Refunds

Google Play takes the payment, so refunds go through Google Play, under Google Play's refund policy. Open the order in Google Play and ask there.

If a payment fails

• Google Play tries again for a while. Reading stays open during that grace period.
• If the payment still fails, Google Play puts the subscription on hold and reading closes. Fix the payment in Google Play and reading opens again. Tempo's paywall takes you there.
• If a payment is pending, such as a cash payment, reading opens once it clears.

When a subscription ends

• Nothing is deleted. Your documents and your place in every one of them stay on your phone.
• You can still import documents and use your library and settings. Only opening a document to read it needs Tempo Pro.
• This is the same whether you cancelled, a payment failed or a purchase was refunded.
• Subscribe again and you pick up where you left off.

No account

• Tempo has no account. Your subscription belongs to your Google account.
• On another phone or tablet, use the same Google account in Google Play and tap Restore purchases.
• Tempo Pro does not move between stores. An App Store subscription does not work on Android, and a Google Play subscription does not work on iPhone or iPad.
• Tempo Pro is sold only through Google Play. A device without Google Play can import and keep documents, but it can't buy Tempo Pro.

Your documents

• Your documents are yours. Tempo keeps them on your phone, so we can't see them, back them up or recover them.
• Clearing Tempo's data or uninstalling it removes everything it stored. Keep your own copy of anything that matters.
• Only import documents you have the right to use.

Using the app

• We give you a non-exclusive, non-transferable licence to use Tempo Reader on devices you control.
• Don't resell the app, and don't copy, decompile or reverse-engineer it, except where the law lets you.
• Tempo includes other people's software under its own licences, including Google's ML Kit. About, in the app, lists them.
• Tempo is for people 13 and older. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you.

Privacy

The privacy policy says what Tempo keeps on your phone and what goes online, including the diagnostics Google's ML Kit sends Google.

Read the Android privacy section

If something goes wrong

Tempo is provided as it is. We work hard to make it reliable, but we can't promise it will always work without interruption, be free of errors, or read every document perfectly. Tempo's reading, speech, photo reading and figures are tools to help you. Check anything important against the original document.

To the extent the law allows, Cianflone Technologies Inc. isn't liable for indirect or consequential losses, or for loss of data, profits or opportunity. Keep your own copies of your documents, since they're stored on your phone.

To the extent the law allows, our total liability for any claim about Tempo is limited to the amount you paid for Tempo Pro in the 12 months before the claim arose.

Nothing in these terms takes away rights you have under consumer protection laws that can't be waived. If those laws apply to you, they take priority over this section.

Changes

We can update the app, and we can update these terms. When we change the terms, we post the new version here with a new date.

If you don't agree with a change, cancel Tempo Pro and stop using the app.

Governing law

These terms are governed by the laws of Manitoba and the federal laws of Canada that apply there. The courts of Manitoba decide any dispute.

This doesn't take away any mandatory consumer rights you have where you live.

Questions

Email us. We read every message.

Email: info@ciav.ca